RHS Logistics LLC the Middle East region’s leading logistics service provider and a member of the Rais Hassan Saadi Group, was recently awarded ISO 9001:2000 certification at their flagship headquarters in Jebel Ali Free Zone by Lloyds Register Quality Assurance (LRQA), the world leading independent certification body.

RHS Logistics facilitates the requirements of large fast moving consumer goods companies to have a consolidated stockholding point to support deliveries to the markets of the Middle East, Iran, Southern CIS and India. It is dedicated to ensuring that the users of the distribution centre will enjoy a service that exceeds expectations, provides appropriate and careful product care, added value services, accurate inventory control and the provision of comprehensive management information. Supported by state of the art handling equipment and computer systems that use the latest radio frequency and bar code scanning technology, this offers all of RHS Logistics customers an efficient, cost effective solution to their supply chain management requirements.

• Origin to destination supply chain management
• On line access to accurate inventory management
• Pick selection and sortation
• Value added services provision
• Temperature controlled and ambient product storage
• Export services

As part of RHS Logistics overall strategy of providing tailor made quality supply chain solutions, the initial adoption and effective implementation of the Quality Management System was overseen by Dennis Ward, the Groups Quality Manager, in support of Girish Kurup, Systems Manager and Quality Coordinator at RHS Logistics, JAFZ.

To re-enforce this initiative, in-house staff training workshops were conducted by Dennis Ward; covering ‘Quality Awareness’, ‘A Quality Management System and its Benefits’ and ‘The Value of Customer Complaints’.

Following a series of internal audits conducted by the RHS Groups team of trained internal auditors of the documented system and processes employed at RHS Logistics, subsequent preliminary assessment and on-site Change to Approval visit, Certification of the Quality Management System was recommended by LRQA.

On receipt of the certificate, Richard Bell, General Manager of RHS Logistics said, “ We are proud and delighted to join all those other organizations that have achieved this internationally recognized and prestigious ISO 9001 certification for Quality Management Systems.”

“The further addition of this unit in securing ISO certification to our existing group certification, demonstrates our commitment to providing consistently superior quality services and products to our clients at all times.” added Mr. Salim Rais.

The company’s Quality Management System will now be subject to regular reviews by both internal auditors and LRQA surveillance visits during the following three years of the certification validity period, in order to verify that the requirements of the standard are satisfactorily and consistently met.
 

Quality  Policy

"The Rais Hassan Saadi Group of Companies (RHSG) are engaged in the provision of Shipping services, Freight Forwarding, Logistics and Distribution and other related freight transport activities together with Insurance and Travel Agency. Improving our overall performance throughout our operations is central to our continuing priority to ensure our customers receive both products and services of the highest standards possible. To help us achieve this, we have implemented and maintain a fully documented quality management system based on internationally recognized standard ISO 9001:2000 Edition.

Our quality management system is designed to continually improve performance by identifying and addressing the needs of our customers. In order for us to achieve continual improvement, we have set and will maintain, review and where necessary revise, quality objectives with the aim of continually improving our performance.